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General FAQs

Here you can find answers to the most popular questions about the Loyal app.

To visit other sections of the Help Centre click on the button below.

What is Loyal?
What’s the minimum age for Loyal?

Loyal is a community of people seriously looking for love. We want to help our users find their special person and build long-lasting relationships. On Loyal, we value loyalty, honesty and trust above anything else so our most important feature is that you can only speak to a person at a time. No playing around, no ghosting, no false hopes and no time-wasting.

You must be 18 or older to use Loyal and its services. We have the right to moderate and/or ban any accounts we suspect that belong to minors.

I am new to Loyal, how do I start?
Is Loyal right for me?

Sign up using your preferred method (email, phone number, etc) and then follow the in-app steps to create an account. Make use of all the information features you can add so people can start to get to know you just by looking at your profile.

Loyal is an app for those who are serious about finding a partner and building strong and honest relationships. If you’re still looking for casual dating, we’re not the best app for you.

Do I have to pay to use the app?
What photo should I use on Loyal?

Loyal is free to download on Android and iOS and a lot of its features are free to use. You can sign up to a paid premium subscription if you’d like to enjoy more features.

All your photos must adhere to our community guidelines.

Your main photo should be of yourself, clear of excessive filters and edits. Your face must be visible and there cannot be any form of indecency.

What should I put in my bio?
How do I delete my account?

Think about what makes you, YOU. What’s the most interesting fact about you? How do you like others to describe you?

We recommend you add a line about your personality and values or perhaps mention a cool hobby you’re into.

If you want to delete your account you can do so by going to profile and clicking the settings wheel icon in the top right corner. You will then be able to select the option “Delete my profile”. Please note that this action is permanent and it cannot be undone.

How do I correct my age?
How do I correct my name?

You cannot make this change from the app. If you’ve made a mistake, please email us.

You cannot make this change from the app. If you’ve made a mistake, please email us.

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